TOPIC 2: BUSINESS MANAGEMENT
Management process
Coordinating key business functions and resources
Operations
Ethical business behaviour
Operations
- goods and/or services
- the production process
- quality management
- identification of the target market
- marketing mix
- cash flow statement
- income statement
- balance sheet
- recruitment
- training
- employment contracts
- separation - voluntary/involuntary
Ethical business behaviour
LEARNING THROUGH APPLICATION
It is possible to complete this section of a syllabus with a fairly comprehensive project which also helps to prepare for TOPIC 3 - Business Planning. An example is in the document below, with pages referring to the Business Studies in Action textbook, which students can use in conjunction with the resources below and their own research. This topic/project forms the foundation for the HSC topics too.
KEY BUSINESS FUNCTIONS
OPERATIONS
Production process
TASK: Complete the attached worksheet. Once you have completed this activity for a bakery, do the same for a service based business of your choice.
Quality management
TASK: Design a quality management system for a service business of your choice.
MARKETING
Introduction
READ: The role of marketing in business (tutor2u) and Five functions that illustrate the importance of marketing (Chron).
TASK: Use Five functions that illustrate the importance of marketing to create a diagram of the interdependence of the key business functions with marketing in the middle.
TASK: Use Five functions that illustrate the importance of marketing to create a diagram of the interdependence of the key business functions with marketing in the middle.
Target market
The marketing mix
FINANCE
| a_guide_to_understanding_cash_flow_statements.pdf |
HUMAN RESOURCES
Recruitment
READ: Recruitment (Business Queensland) and Proctor and Gamble's Hiring Process
VIEW: Untapped Potential's recruitment process:
Training
READ: Training Staff (Business Queensland)
Separation
VIEW: How people are fired in the movies (language warning).
READ: Employee termination types (Chron)
TASK: Complete this diagram with pictures or illustrations of your choice, HR Diagram
Employment Contracts
READ: Information from the Fair Work Ombudsman: