TOPIC 1: OPERATIONS
Influences
- globalisation, technology, quality expectations, cost-based competition, government policies, legal regulation, environmental sustainability
- corporate social responsibility
- environmental sustainability and social responsibility
The influences
See this Chron article for the impact of globalisation on business. Apple may design its products in the USA but most of its supply chain is a global affair (see this infographic from CompareCamp.com)
Technology can impact production in many ways:
Technology can impact production in many ways:
- see how robots can take over a warehousing/delivery business (video and article from BBC)
- look at how Domino's takes advantage of opportunities presented by technology
- apparently 3D printing will be a bigger technological revolution than the internet (abc news)
- Education (a service) has definitely changed immensely due to the influence of technology (and allowed for schools to move to online learning during the Coronavirus pandemic, to an extent)
Cost-based competition
Legal regulation
Environmental sustainability: read a public company's annual report for their environmental statement
Example of an environmental disaster: Samarco (BHP Billiton part owner) in Brazil
Example of an environmental disaster: Samarco (BHP Billiton part owner) in Brazil
What is corporate social responsibility? (The Conversation 7 Aug 2018)
| influence_summary.pdf |