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TOPIC 4: HUMAN RESOURCES

Role
Influences
Processes
Strategies
Effectiveness

Effectiveness of Human Resource Management

• indicators
- corporate culture
- benchmarking key variables
- changes in staff turnover
- absenteeism
- accidents
- levels of disputation
- worker satisfaction

Corporate culture

READ: An overview of HR's role in corporate culture (Toolbox.com) and about measuring company culture (smallbusiness.co.uk)
TASK: Create a survey of employees designed to assess corporate culture for Qantas, Flight Centre or JB Wi-Fi

Benchmarking key variables

READ: Human resource benchmarking (whatishumanresource.com)
TASK: Outline three different methods you could use to benchmark your job or your learning progress.

Changes in staff turnover

READ: Staff turnover (tutor2u)
TASK: Explain why staff turnover rates are significant indicators of the effectiveness of human resource management in a workplace.

Absenteeism

TASK: Find an online dictionary or textbook definition of absenteeism.

READ: Measuring Absenteeism (Ai Group) and 7 Ways to Curb Absenteeism (Vitaver), including responses to the article
TASK: List five factors you believe to be the most important to reduce absenteeism.

Accidents

TASK: Discuss whether these advertisements are appropriate and if they would be effective.

READ: Unilever's Creating a safe workplace - monitoring our performance
TASK: Outline how Unilever uses indicators to ensure safety in the workplace

READ: Workplace Accidents: What You Should Know
TASK: Create a poster to prevent accidents in the workplace

PLAY: The following games from SafeWorkSA are not very sophisticated and need Flash but are a fun way to learn about workplace safety.
  • Virtual Hotel
  • Virtual Office
  • Virtual Supermarket

Levels of disputation

TASK: Compare the number of disputes and the total working days lost from 1973-1993 abs stats (on p.1) and then compare to current figures.

Worker satisfaction

What motivates you?


TASK: Add to your earlier survey (on corporate culture) questions to cover employee satisfaction.
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  • Home
  • About
    • About
    • Education Blog
    • Writing Blog
  • Case Studies
  • Courses
  • HSIE Resources
    • HSC Business Studies >
      • Operations >
        • Role of operations management
        • Influences
        • Processes (overview) >
          • Inputs
          • Transformation processes
          • Outputs
        • Strategies
      • Marketing >
        • Role of marketing
        • Influences
        • Process
        • Strategies
      • Finance >
        • Role of Financial Management
        • Influences
        • Processes
        • Strategies
      • Human Resources >
        • Role of human resource management
        • Influences
        • Processes
        • Strategies
        • Effectiveness
    • Preliminary Business Studies >
      • Nature of Business >
        • Role of business
        • Types of businesses
        • Influences
        • Business growth and decline
      • Business Management >
        • Nature of management
        • Management approaches
        • Management process
        • Management and change
      • Business Planning >
        • SMEs
        • Influences
        • Business Planning Process
        • Critical Issues
    • Economics >
      • Introduction to Economics >
        • The nature of economics
        • The operation of an economy
      • Consumers and Businesses >
        • Businesses
      • Markets >
        • Demand
        • Supply
        • Market equilibrium
        • Market structures
      • Labour Market >
        • Demand and supply of labour
        • Labour market trends
      • Economic Issues >
        • Economic growth
        • Unemployment
        • Inflation
        • External Stability
        • Distribution of Income and Wealth
        • Environmental Sustainability
    • Society and Culture >
      • Course Framework
      • Research Methods
      • P1: Social and Cultural World
      • P2 Personal and Social Identity
      • P3: Intercultural Communication
      • PIP
      • H1: Social and Cultural Continuity and Change
      • H2: Popular Culture - Social Media
      • H3: Equality and Difference
    • Geography (old syllabus) >
      • Coastal Management
      • Urban Growth and Decline
      • Human Rights
  • Contact