TOPIC 4: HUMAN RESOURCES
Effectiveness of Human Resource Management
• indicators
- corporate culture
- benchmarking key variables
- changes in staff turnover
- absenteeism
- accidents
- levels of disputation
- worker satisfaction
- corporate culture
- benchmarking key variables
- changes in staff turnover
- absenteeism
- accidents
- levels of disputation
- worker satisfaction
Corporate culture
READ: An overview of HR's role in corporate culture (Toolbox.com) and about measuring company culture (smallbusiness.co.uk)
TASK: Create a survey of employees designed to assess corporate culture for Qantas, Flight Centre or JB Wi-Fi
TASK: Create a survey of employees designed to assess corporate culture for Qantas, Flight Centre or JB Wi-Fi
Benchmarking key variables
READ: Human resource benchmarking (whatishumanresource.com)
TASK: Outline three different methods you could use to benchmark your job or your learning progress.
TASK: Outline three different methods you could use to benchmark your job or your learning progress.
Changes in staff turnover
READ: Staff turnover (tutor2u)
TASK: Explain why staff turnover rates are significant indicators of the effectiveness of human resource management in a workplace.
TASK: Explain why staff turnover rates are significant indicators of the effectiveness of human resource management in a workplace.
Absenteeism
TASK: Find an online dictionary or textbook definition of absenteeism.
READ: Measuring Absenteeism (Ai Group) and 7 Ways to Curb Absenteeism (Vitaver), including responses to the article
TASK: List five factors you believe to be the most important to reduce absenteeism.
READ: Measuring Absenteeism (Ai Group) and 7 Ways to Curb Absenteeism (Vitaver), including responses to the article
TASK: List five factors you believe to be the most important to reduce absenteeism.
Accidents
TASK: Discuss whether these advertisements are appropriate and if they would be effective.
READ: Unilever's Creating a safe workplace - monitoring our performance
TASK: Outline how Unilever uses indicators to ensure safety in the workplace
READ: Workplace Accidents: What You Should Know
TASK: Create a poster to prevent accidents in the workplace
PLAY: The following games from SafeWorkSA are not very sophisticated but are a fun way to learn about workplace safety.
READ: Unilever's Creating a safe workplace - monitoring our performance
TASK: Outline how Unilever uses indicators to ensure safety in the workplace
READ: Workplace Accidents: What You Should Know
TASK: Create a poster to prevent accidents in the workplace
PLAY: The following games from SafeWorkSA are not very sophisticated but are a fun way to learn about workplace safety.
Levels of disputation
TASK: Compare the number of disputes and the total working days lost from 1973-1993 abs stats (on p.1) and then compare to current figures.
Worker satisfaction
What motivates you?
TASK: Add to your earlier survey (on corporate culture) questions to cover employee satisfaction.
TASK: Add to your earlier survey (on corporate culture) questions to cover employee satisfaction.